Contact Us
If you have any questions regarding your order, our products, or our policies, please feel free to contact us using the information below.
We aim to respond to all inquiries within 1–2 business days.
Contact Information
Email: service@dokoshop.com
Website: www.dokoshop.com
Business Address
11 Lawnakilla WayEnniskillenBT744RZ ,UK
Business Hours
Monday to Friday: 9:00 AM – 5:00 PM (EST)
Weekends and public holidays: Closed
Customer Support Scope
Our support team can assist with:
Order status and tracking inquiries
Product information and availability
Returns and exchange requests
General questions regarding policies
Important Notes
Please include your order number when contacting us for order-related inquiries
Order processing typically takes 3–5 business days, and may extend to 5–7 business days during peak periods
Returns are accepted in accordance with our Return & Refund Policy
Response Time
We strive to respond to all messages as quickly as possible. However, response times may be extended during high-volume periods.
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